Making a Customer Care Request? We're at your service.

At Barratt American, providing you with exceptional customer service is a top priority for us. Your Limited Warranty period begins the day you close escrow on your home. If you need to request service, please fill out the Customer Care Request form below completely, including your address, and work and home phone numbers. Provide a brief description of the work requested and its location in your home. All requests for service must be submitted in writing by mail, fax or email. To make it even more convenient, simply complete the form below.

When we receive your request for service, your Community Customer Care Professional will contact you to schedule an appointment to inspect the issues you have noted on your Service Request form. During the inspection, a determination will be made if the issues noted are covered by your Barratt American Limited Warranty. If the Service Request issue falls within the specifications of the Limited Warranty, we will repair or replace the item in a timely manner and at no charge to you. The work will be done by Barratt American or one of our sub-contractors. Please review your Homeowner Purchase Warranty and Maintenance Manual for more information about the Limited Warranty.

Customer Care Request Form

* First Name:

* Last Name:

* Street Address:

* City:

* State:

* Zip:

* Email Address:

* Confirm Email Address:

* Barratt Community:

Lot or Unit Number:

* Daytime Phone:

( )
home office mobile

* Evening Phone:

( )
home office mobile

* Best day/time to call to schedule
an evaluation appointment:

* Please list each requested repair/deficiency in the space below:

Other comments or information you want us to know about:

Equal Housing Opportunity® |